Click HERE to enter the HomeSet Programming Portal


Tech Support Inquiries:

For presale assistance, issues, or assistance, please contact our Tech Support Team at:

[email protected]

Toll Free: (800) 901-0800

Main: (914) 835-4484

Our Offices:

HomeSet / URC

500 Mamaroneck Ave.

Harrison, NY 10528

Toll Free: (800) 901-0800

Main: (914) 835-4484

Fax: (914) 835-4532

Our Warehouse & Service Facility (for Returns, etc.)

HomeSet / URC

37 Ramland Road

Orangeburg, NY 10962

Main: (914) 835-4484

Fax: (914) 741-1310


Returns require an authorization number. Please contact our Technical Support Team for an RA (Return Authorization).

Lock Box

Remit Payments To:

URC Payment Center

PO Box 5629

New York, NY 10087-562

About HomeSet Hub, App, Remotes and System Software:

Please note: we provide professional software and programming support only to our certified, trained and authorized Security Distributors and Dealers. With growing awareness of smart home and security systems, we get customers who inquire about programming and setting up their own home systems.

HomeSet systems are very easy to use! At the same time, because of many emerging technologies, integrated systems can be complex to setup, install and ensure upgrade satisfaction. Many products on the market aren’t designed to work together, yet HomeSet creates a path by way of our specialized training and installer base. We always recommend your system be installed by a trained, authorized HomeSet pro who will streamline your system and service just like that of an architect or other home service provider.

We do not provide installer setup software to end consumers to protect consumers from future problems or support issues. Under no circumstances may consumers purchase HomeSet and receive software and programming support from parent company URC. Please contact us with any questions.

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